Terms of use

About these terms

These terms are an agreement between you and ITent Tech (Pvt) Ltd (registration number PV 00367592), a company registered in Sri Lanka, which runs WedLands: the app, WedLands for business and wedlands.com. By creating an account you agree to them.

Our privacy policy explains how we handle your data, and our payments and refunds rules are part of these terms.

Who can use WedLands

• You must be 18 or older to create an account. Anyone may browse without one.
• One account per mobile number, confirmed by SMS. For now this must be a Sri Lankan number.
• The same account signs in to WedLands and to NikahTent, our matrimony app, which ITent Tech also runs. WedLands never shows anything from a NikahTent profile.
• You may not open a new account if our team has closed one of yours.

Your account

• Keep your password to yourself. You are responsible for what is done from your account.
• If you think someone else has used it, change your password and write to us at support@wedlands.com.
• Your account is yours alone. Do not sell, lend or hand it over.

Wedding services and bookings

• Businesses on WedLands are independent. Each one, not WedLands, provides its service and is responsible for it, its price and its quality.
• Our team checks every listing before it goes live, but we do not visit businesses or guarantee their work. The Verified business badge means the business showed us its registration certificate, or the owner's NIC with a photo of the shop or hall.
• When you request to book, the business has 24 hours to answer. The app shows before you send the request whether the advance is paid in the app or to the business directly.
• Either side can cancel a booked date in the app before it comes. Refunds of what you paid in the app, and the cancellation charge, follow our payments and refunds rules. Anything you paid the business directly is settled between you and the business.
• After the event both sides are asked whether it went ahead. If they disagree, our team decides.
• Only a family whose booking through the app was completed can write a review. It must be honest and about your own experience.

Paying through WedLands

• An advance paid in the app is paid to ITent Tech (Pvt) Ltd in Sri Lankan rupees, by bank transfer, or by card (Visa or Mastercard) on our bank's secure payment page once card payments open. It is never paid to the business through the app.
• The payment is credited to our account and held in a separate account for families' advances. We pay the advance to the business ourselves, by bank transfer to a bank account our team has checked, 3 days after the event, less any commission.
• Any booking fee is its own line, shown before you send the request. Nothing is added when you pay.
• Refunds go back to the card that paid, or by bank transfer for a bank transfer, as our payments and refunds rules say.

For wedding businesses

• A basic listing is free, forever. Business Pro adds more, at the price shown before you pay.
• You must own or run the business, or be allowed to list it. Its details, prices, packages and photos must be true and your own.
• Families get your numbers when they tap Call or WhatsApp, and we count those taps for your dashboard. WedLands never shares or sells your numbers in bulk.
• Keep your calendar up to date and answer requests within 24 hours. If you cannot provide a booked service, cancel it in the app as early as you can.
• A family's details from a booking are for that booking only.
• If we introduce a commission or a booking fee in your category, we tell you at least 30 days before it applies. Bookings already made keep their terms.
• If you cancel a paid booking, the family gets everything back and you pay the cancellation charge from your next payout. See payments and refunds.

What is not allowed

• False details, fake listings, or another business's photos.
• Fake reviews, or reviews you were paid or pressed to write.
• Asking a family to pay outside the app for a booking made in the app.
• Harassment, threats, insults or hate.
• Collecting businesses' names, numbers or details, or using bots or scripts. An account that collects numbers can lose Call and WhatsApp while our team checks it, or be closed.
• Anything against the law of Sri Lanka.

Advertising and Sponsored terms

These apply to a wedding business that buys a Sponsored spot, and to a business that advertises on WedLands. Both are paid to ITent Tech (Pvt) Ltd in Sri Lankan rupees, at the price shown before you pay.

• A Sponsored spot shows your listing among the first businesses in its category and the districts you choose, always tagged "Sponsored", for 1, 3 or 6 months. Up to 3 show at a time and take turns at the top. It never buys a badge, a review or a better rating.
• Ads are for businesses outside the wedding categories, such as jewellers, bridal wear, furniture, travel and hotels. They show to families only, never in WedLands for business, always tagged "Ad". We don't accept ads for alcohol, gambling or interest-based loans.
• A second member of our team checks every ad before it runs. Reports give numbers only, never who saw or tapped.
• Refunds follow our payments and refunds rules.

Our team's decisions

• We may hide or remove a listing, review or ad, or close an account, that breaks these terms or puts anyone at risk. Where we can, we tell you why.
• If you think we got it wrong, write to support@wedlands.com and a person will look again.
• We never tell anyone who reported them.

What you add

Your words, photos and listings stay yours. You allow us to store them, re-save photos and show them on WedLands for as long as they are on WedLands. Add only what you have the right to share.

Our part, and yours

We check listings and work hard to keep WedLands safe, but we cannot promise what every business will do. Pay advances in the app where you can: that is how your money is protected.

As far as Sri Lankan law allows, ITent Tech is not responsible for what businesses or families do, or for losses from a booking made through WedLands, beyond refunding what you paid us as our payments and refunds rules say. Nothing in these terms takes away rights you have by law.

Leaving WedLands

• You can delete your account at any time in the app. How it works.
• While a booking or money is still open, the app shows what to settle first.
• We may close an account that breaks these terms.

Changes

If we change these terms in a way that matters, we will tell you in the app before it applies. The date at the top shows the latest version.

Sri Lankan law

These terms follow the laws of Sri Lanka, and the courts of Sri Lanka decide any dispute. Please write to us first: most things can be put right quickly.

Contact us

ITent Tech (Pvt) Ltd (PV 00367592) · support@wedlands.com · +94 70 161 0403